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Data Protection


Our webshop processes privacy-relevant or personal data. HOM Store places great importance on the careful handling of personal data. Therefore, personal data is carefully processed and secured by us.

In processing, we adhere to the requirements of privacy laws. This means, among other things, that:

  • we clearly state the purpose for which we process personal data. We do this with the help of this privacy policy;
  • we limit the collection of personal data to those required for legitimate purposes;
  • we first ask for your explicit consent to process your personal data when required;
  • we take appropriate security measures to protect your personal data and also require third parties who process personal data on our behalf to do the same;
  • we respect your right to access, correct, and delete your personal data.

Just Underwear B.V. is responsible for data processing. In this privacy policy, we explain which personal data we collect and for what purpose. We recommend that you read this carefully.

This privacy policy was last modified on 09.04.2018.

Use of Personal Data

By using our webshop, we obtain certain information from you. This may include personal data. We store and use the personal data you provide directly only for the purpose of the service you requested, or which is clear at the time of submission that it is provided to us for processing.

We use the following information for the purposes outlined in this privacy policy:

  • Name, Address, and Residence details
  • Phone number
  • Billing address
  • Email address
  • Payment details
  • Gender
  • Date of birth
  • IP address

We do not pass your data to third parties unless this is necessary for the execution of the contract with us or required by law. In the event of suspected fraud or misuse of our online shop, we may pass personal data to the competent authorities.

Order Processing

When you place an order with us, we use your personal data to process the order. If necessary for proper handling, we may also share your personal data with third parties. You will learn more about this later in this privacy policy.

Advertising

In addition to the information on our website, we may inform you about new products and services:

  • by email
  • via social media
  • by post

Contact and Newsletter

We offer you the possibility to ask questions via email, in which you provide various details related to your inquiry. It is up to you which data you provide. The data you send us will be retained for as long as necessary to fully respond and process your email or form inquiry.

We offer a newsletter to inform interested parties about our products and/or services. Every newsletter contains a link to unsubscribe. Your email address is only added to the subscriber list with your explicit consent.

Location Data

If necessary for the service, we may collect location data (GPS) from you. You will be asked for your consent at the time. These (location) data may also be stored and processed by the provider, e.g., the navigation/map software such as Google Maps, but may also be used by, e.g., Google or Apple themselves. We have no influence on this. We recommend that you read the relevant privacy policies of the respective providers.

Publication

We do not publish your customer data.

Advertisements

Our webshop does not display advertisements for third parties.

Sharing with Third Parties

Your data is explicitly not shared with third parties.

These partners are (co-)based outside the EU.

Our webshop includes social media buttons. When you use these services, the administrators of these services collect your personal data.

Cookies

Our webshop uses cookies. Cookies are also placed by third parties we engage.

When you visit our webshop for the first time, a notification is displayed explaining why we use cookies. We interpret your continued use of our webshop as permission for this use of cookies.

You are free to disable cookies through your browser. Please note that our website may no longer function optimally.

We have agreements with third parties who place cookies regarding the use of cookies and applications. However, we do not have full control over what the providers of these applications themselves do with cookies when they read them. For more information about these applications and the use of cookies, we recommend you read the privacy policies of these parties (note that they may change regularly).

Google Analytics

We use Google Analytics to track how visitors use our webshop. We have entered into a data processing agreement with Google to make arrangements about how our data is handled. Additionally, we have not given Google permission to use the Analytics information obtained for other Google services, and we anonymize the IP addresses.

Security

We take security measures to limit the misuse and unauthorized access to personal data.

Retention Periods

The personal data described above will be retained as long as necessary to process your orders, including for warranty purposes and to provide good service, such as repeat purchases, and as legally required (e.g., the seven-year retention obligation for payment data).

Third-Party Websites

This privacy policy does not apply to third-party websites linked to our webshop. We cannot guarantee that these third parties handle your personal data reliably or securely. We recommend reading the privacy policies of these websites before using them.

Changes to This Privacy Policy

We reserve the right to amend this privacy policy. It is recommended to regularly consult this privacy policy to stay informed of any changes.

Access and Modify Your Data

As a data subject, you have the following rights:

  • According to Art. 15 GDPR, the right to request information about the personal data we process from you in the scope described there;
  • According to Art. 16 GDPR, the right to request the correction of inaccurate or incomplete personal data stored by us;
  • According to Art. 17 GDPR, the right to request the deletion of your personal data stored by us, unless further processing is required
    • to exercise the right to free expression and information;
    • to fulfill a legal obligation;
    • for reasons of public interest; or
    • to assert, exercise, or defend legal claims;
  • According to Art. 18 GDPR, the right to request the restriction of the processing of your personal data, provided that
    • the accuracy of the data is disputed by you;
    • the processing is unlawful, but you refuse its deletion;
    • we no longer need the data, but you require them for the establishment, exercise, or defense of legal claims, or
    • you objected to the processing according to Art. 21 GDPR;
  • According to Art. 20 GDPR, the right to receive your personal data, which you have provided to us, in a structured, commonly used, and machine-readable format, or to request the transmission to another controller;
  • According to Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. In general, you can contact the supervisory authority of your habitual residence or place of work or our company headquarters for this purpose."

To prevent misuse, we may ask you to adequately identify yourself. When it comes to access to personal data linked to a cookie, you must send a copy of the relevant cookie. You can find these in your browser settings. If the information is incorrect, you can ask us to modify or remove it.

Personal Data Authority

We are happy to help if you have complaints about the processing of your personal data. Under privacy law, you also have the right to file a complaint with the Data Protection Authority against this processing of personal data. You can contact the Data Protection Authority for this purpose.

Contact Information

HOM.Store
Königsborner Str. 26a
39175 Biederitz
service@hom.kaufen

Cookie Declaration

Websites use practical and useful techniques to increase usability and make the site as interesting as possible for every visitor. Cookies and scripts are used for this purpose. These can be used by the owners of the website or by third parties - for example, advertisers - who communicate via the website you visit.

With the help of cookies, we ensure that, for example, your items remain in the shopping cart and you do not have to re-enter your previously entered data. We call these functional cookies, which enable the use of our website and make it user-friendly. Functional cookies can always be set.

Based on the interest shown on our website, we may use cookies to place relevant offers from advertisers on other websites.

The use of cookies is safe. No personal information, such as a phone number or email address, can be traced back to cookies. Therefore, cookies cannot be used for email or telemarketing campaigns.

Below you can find more information about the cookies used by justunderwear.nl and the purposes for which these cookies are used.

Session and persistent cookies are set. Session cookies help us understand which parts of the website you visited during your session. Persistent cookies allow us to recognize your computer when you revisit justunderwear.nl.

Cookies we use:

Functional Cookies:

  • Cookies we set that are necessary for online shopping.

Third-Party Cookies:

  • Google Analytics: A tracking service that helps us understand what can be improved on the website.
  • Bing Ads: Cookies that check if and when a user purchased a product after clicking an ad. This information is used to measure the effectiveness of the advertising.
  • Google AdWords: Cookies that collect information on how a user interacts with the website. This information is used to display the most relevant ads on third-party websites (Google) based on your recent searches. Google AdWords uses session and persistent cookies for its ad products.